Effective from the 30th June Userbase will close

Our Userbase platform has been in operation for some time and designed to provide access to support information in addition to other systems. With our ongoing commitment to delivering customer service excellence, we are currently running a programme that will see Userbase replaced.

Therefore with effect from 30th June, Userbase will no longer be available. Support information and to log an incident or request will instead all be routed via the Service Desk (incorporating knowledge management).

Details on the replacement platform will be available shortly.

Should you have any inquiries or be unable to access the Service Desk, please contact your account manager.